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| Thin Client implementation |
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Thin
clients are stateless, fanless desktop appliances that have no hard
drives. And all features typically found on the desktop PC, including
applications, sensitive data, memory is stored in the data center.
Thin Client runs on Windows Terminal Services, Remote Desktop Protocol
(RDP), and virtualization software, Thin Clients share a hard drives of
a servers (data center).
Benefits of Thin Clients:
Total Cost of Ownership (TCO)
Thin client can be purchased for as low as RM700
each, drastically lowering deployment costs when compared to a PC
environment. They can also last between 7-10 years and
require lower ongoing expenditures and administrative costs.
On average thin clients can save companies nearly RM2,000 per set in maintenance costs.
Most important, Thin clients use from 8-10 watts of power, compared to
150 watts for PCs. This can help a company save up to 85% of power
consumption.
Security
Since there is no hard drive or floppy drive, thin clients are
protected from the use of unauthorized software or the introduction of
viruses. Data cannot be copied to a disk or saved to any other location
other than the central server.
Manageability
All
software and hardware upgrades, security policies, application changes,
etc. can be made in the data center and immediately take effect on thin
clients. IT personnel are not required - as they are with PCs - to fix
individual problems. Data backup is also simplified.
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| Our Thin Client Consultation service |
- Incident Support
Incident based support is designed to address a single issue in a timely
and professional manner. Designed for the
technical contact or system administrator, incident based support
provides the confidence of having E-global expertise
at your side. Incidents
typically are a question regarding configuration,
deployment, features, implementation, infrastructure, planning,
problems, server sizing, or similar support requests.
Incidents expire one year from the date of invoice. Incidents are
non-transferrable. - Project Support
Project based support is designed to accomplish a specific goal or
feature request at a fixed price. Project support sets a clear list of
deliverables
and milestones to approach the final solution. Project based
support is highly specific in terms of time frame and scope. Projects
also involve environment
configuration, installation and testing for a single deployment. - Managed Support
Managed support provides you with peace of mind. We takes full ownership of the LTSP Thin Client deployment and
associated
pieces of the network. A detailed and thorough Service Level
Agreement is prepared with the customer in mind.
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Acquiring Incidents
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